Canon A310 image problems

From: Boy Strickx - Curaçao Netherlands Antilles

Dear Sir,

After I bought and use  a camera Canon Power Shot A310 for a year, the image disappear from one to the other day. The lens does not function. No image in the display. Can you give me some information about this case ?

Yours sincerely.
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Hi Boy,

The Canon A310 might suffer from the problems that you describe in hot and humid environments, and this is likely to be the case when you live in Curaçao.

Have a look at this US Service Advisory, just click here

As this service advisory is only applicable for US residents, you might print this Service Advisory and take it with you - as a proof of the problem's extistence -  to the shop where you bought the Canon A310.

Good luck, Sebastian
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