Canon A310 image problems

From: Boy Strickx - Curaçao Netherlands Antilles

Dear Sir,

After I bought and use  a camera Canon Power Shot A310 for a year, the image disappear from one to the other day. The lens does not function. No image in the display. Can you give me some information about this case ?

Yours sincerely.
Hi Boy,

The Canon A310 might suffer from the problems that you describe in hot and humid environments, and this is likely to be the case when you live in Curaçao.

Have a look at this US Service Advisory, just click here

As this service advisory is only applicable for US residents, you might print this Service Advisory and take it with you - as a proof of the problem's extistence -  to the shop where you bought the Canon A310.

Good luck, Sebastian