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Sony finds again CCD problem with some digital cameras

Sony Japan has released an advisory notice on CCD problems that might occur with some Sony digital cameras used in warm and humid areas. The following Sony cameras may be affected: the DSC-F88, DSC-M1, DSC-T1, DSC-T11, DSC-T3, DSC-T33, DSC-U40 and the DSC-U50 models that went on sale from September 2003 to January 2005. Sony will repair affected cameras free of charge. We have seen similar CCD problems in October 2005 when Sony reported CCD problems with several other digital camera models...

PRESS SUMMARY

Original problem report at the Sony Japan website (in Japanese)iPlease note that this is a system translated version of the Japanese announcement

At our company 2005 October, placing on the product of the part which loads our company make image pickup element, at the time of camera photographing it occurred “the picture does not appear to the finder and the liquid crystal indicatory department, it cannot photograph, in regard to the condition that the picture is disordered”, to extend our company stipulated guarantee period, being able to point to gratuitousness repair, you could point to the guide which it receives.

This each time, mainly we verified that it has the possibility other than the product which presently has been dealt with in hot much moisture area, similar condition occurring with 8 products below. Therefore, it extends our company stipulated guarantee period, can point to gratuitousness repair and receives, the guide of object product addition is said.

Does applying inconvenience and annoyance, we apologize the object product to the customer of use. Because from future it starts endeavoring to more quality improvement, it continues and that patronage it grants, it asks.


Additional object commodity

Digital still camera

- DSC-F88 - DSC-M1 - DSC-T1 - DSC-T11
- DSC-T3 - DSC-T33 - DSC-U40 - DSC-U50

Verification method of object product: Model number of the machine name plate which is pasted in the guarantee or the product itself (MODEL NO.) please verify.


Corresponding method

Our company stipulated guarantee period is extended the image pickup element concerning the product where the above-mentioned condition occurs with cause with the object product, it is gratuitous and you can point to repair concerning the above-mentioned condition. The customer where corresponding condition occurs with use, you putting the object product on the customer who past has been repaired in the above-mentioned condition, that communication it receives to the below-mentioned window, we ask.

Additional information: Original problem report at the Sony Japan website (in Japanese)i
November 26, 2006
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