Most recent digital camera and imaging news items - RSSDigital camera and imaging news items - HTML

Olympus issues Service CCD advisory

Olympus Japan has now also released a service notice on the CCD problem for the Olympus C-5050 Zoom and C-730 Ultra Zoom. The problem described is identical to the earlier reports we've seen and Olympus Japan has chosen for a phase re-call program. We'll keep you posted as soon as US or Europe programs become available.
Update: Both Olympus USA and Europe have now posted the Service Advisory...
Link to the original press release from Olympus JapanThe Olympus USA Service Advisory C-5050 Zoom C-730 Ultra Zoom (PDF)
The Olympus Europe Service Advisory C-5050 Zoom C-730 Ultra Zoom (PDF)

Below you'll find the press release from the Olympus USA website

It has recently come to our attention that a limited number of C-5050 Zoom and C-730UZ cameras may exhibit the following symptoms:

In picture taking mode, the camera will produce pictures that are of a gray or purple tone or the pictures will be completely black. If the LCD monitor (or the C-730UZ electronic viewfinder) is used to compose the picture, the preview display will also be dark.

NOTE: This problem may be accelerated if the product is frequently exposed to hot and humid environments.

We sincerely apologize if you experience this problem. In response, Olympus Imaging America Inc. will cover all costs involved in repair service in order to bring the product back to full working specifications. Olympus Imaging America Inc will extend the repair service coverage for this defect for up to four years from the purchase date of your product.

Additional information: Link to the original press release from Olympus Japan
October 24, 2005
go to top of page