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Notice for COOLPIX SQ, 3100 and 5700 customers

Nikon has joined the ranks of manufacturers issuing a service notice for CCD problems on certain digital cameras. If you experience image problems with your Coolpix SQ, 3100 or 5700 camera, Nikon will replace the associated components free of charge even if the camera's warranty has already expired. The problem manifests itself with following symptoms: images exhibit a strong color tint, are totally black, appear corrupted, contain vertical lines or bands or contain horizontal lines or bands...

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Notice for COOLPIX SQ, 3100 and 5700 customers - digital camera and photography newsIt has come to our attention that electronic components related to imaging in some COOLPIX cameras may, on rare occasions, fail. Should you experience this problem with your COOLPIX SQ, COOLPIX 3100 or COOLPIX 5700 camera, Nikon will replace the associated components free of charge even if the camera's warranty has already expired. We sincerely apologize for any inconvenience you may have suffered because of this problem. To check if your camera has failed due this reason, please read the symptom description, below.

How can I identify if my camera is faulty?

Images displayed on the monitor, in both shooting preview and post-recording playback exhibit one of the following:
- Images exhibit a strong colour tint.
- Images are totally black.
- Images appear corrupted.
- Images contain vertical lines or bands.
- Images contain horizontal lines or bands.

You'll find more information at:

The Nikon Europe Service website
The Nikon USA Service website
October 11, 2005
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