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Most of you occasionally have to deal with a helpdesk for support. In many cases, especially when your question is a bit out of the ordinary, the support you get is appalling. For that reason I prefer the use of e-mail, rather than the phone or chat; to record my dealings with a helpdesk. My recent discussion with the Skype helpdesk is an example of such an endeavor that I would like to share with you. As my resources are limited, I cannot treat Skype to the same prank as the one that was recently played on a Belgium phone company...
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