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Sony service notice on the Marine Pack MPK-WEB/WF

Sony issues a Service Notice for owners of the Marine Pack MPK-WEB and MPK-WF. It appears that there is a possibility of slight water leakage to the inside of the marine pack MPK-WEB, which has been sold from Sept. 2009, and the MPK-WF, which has been sold from Feb. 2010, when used underwater with specific Cyber-shot models (S/N WEB: 500001 to 503744, WF: 500001 to 503920). Sony would like to carry out a check-up of the specified models, and, where necessary, exchange the defective units free of charge...

OVERVIEW

Check out the Sony product support pagesImportant Notice to Owners of the Marine Pack MPK-WEB and MPK-WF for Free Check-up and Free Product Exchange

Sony regrets to announce it has found that there is a possibility of slight water leakage to the inside of marine pack “MPK-WEB”, which has been sold from Sept. 2009, and “MPK-WF”, which has been sold from Feb. 2010, when used underwater with specific Cyber-shot models.

Sony would like to carry out a free check-up of the specified models below, and, where necessary, exchange those defective units free of charge.

Please read the following explanation carefully and contact your local Sony Support centre.

We sincerely apologize for the inconvenience caused by this and hope for your continued support of Sony products.

Applicable models

Marine pack “MPK-WEB” only when used with Cyber-shot “DSC-WX1”.
Marine pack “MPK-WF” only when used with Cyber-shot “DSC-W320”, “DSC-W330”, “DSC-W350”, “DSC-W360”, “DSC-W380”.

Applicable model serial numbers

MPK-WEB: 500001 to 503744
MPK-WF: 500001 to 503920

Additional information: Check out the Sony product support pages
October 22, 2010
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