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Stained image sensor on some Pentax K-5 cameras

Pentax has issued a Service Notice on the K-5 digital SLR camera. It appears that some products have been fitted with a stained image sensor - a hitch which is believed to be caused during manufacturing - causing them to occasionally produce images with spots which look something like water drops, and which you cannot remove with ordinary cleaning methods.
If you are the owner of one of these defective products you can receive a free repair at the Pentax service centers...

PRESS SUMMARY

Find out more at the original press release
We would like to express our heartfelt appreciation for your patronage of PENTAX products.


We deeply regret that the first shipment of our PENTAX K-5 digital SLR camera included some products with a stained image sensor — a problem which we believe was caused during manufacturing — causing them to occasionally produce images with spots which look something like water drops, and which users cannot remove with ordinary cleaning methods.


All users of these defective products will receive free repair at our service center.


We sincerely apologize for any trouble and inconvenience this problem may have caused. We also promise to do all we can to achieve the highest level of quality control in the future, and eliminate any worries our customers might have about our products. We sincerely appreciate your kind understanding and cooperation regarding this issue.

Additional information: Find out more at the original press release
January 26, 2011
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