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Service notice for Nikon Coolpix 3500, 4500, 5000 and 5400 customers

Nikon Europe has issued a Service Notice for some vintage Nikon Coolpix models. Certain components in the Coolpix 3500, 4500, 5000 and 5400 cameras may fail on rare occasions. Failure is most likely to occur when the camera is used in extreme conditions, such as high temperatures and/or high humidity. Should you experience problems with your camera, please visit an authorized Nikon Service Center to have it inspected. A similar Service Notice has already been issued in 2005 for the Coolpix SQ, 3100 and 5700 models...

OVERVIEW

Nikon Service Centers in Europe If a faulty component is discovered, Nikon will replace it free of charge - even if your warranty has already expired. Please read the symptoms described below in order to check whether your camera failure could be due to faulty electronic image components:

1) Images exhibit a strong color tint.
  • Images displayed in the monitor, both with pre-shooting framing and post-recording playback, have a pink or green tint.
2) Images are totally black.
  • Images displayed in the monitor, both with pre-shooting framing and post-recording playback, are completely black
3) Images contain defects.
  • Images displayed in the monitor, both with pre-shooting framing and post-recording playback, display one or more of the following defects.
  • Images appear corrupted.

  • Images contain vertical lines or bands.

  • Images contain horizontal lines or bands.

  • Images contain noise.

Additional information: Nikon Service Centers in Europe
February 4, 2007
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